FAQ

When will I get my order?

• We cannot guarantee delivery dates, but we typically expect to ship your order within 2 weeks of the order being placed.

How do I get in touch about my order?

• Send us an email at support@unrealinc.com with your order number and question
• For questions about tracking, please refer to your order confirmation email

How much is shipping?

• Shipping addresses within the continental US are charged UPS rates plus a flat $4 handling fee
• Shipping addresses outside of the continental US are charged UPS international rates, including a flat $6 handling fee

Disclaimers

• All sales are final
• We are not liable for orders upon transfer to the carrier
• We are not liable for any customs or duties required for delivery
• We reserve the right to cancel orders that we deem fraudulent